Support Forums

The forums are closed and will be removed when we launch our new site.

Looking for support? You can access the support system via your account.

Forums › Forums › Search & Filter Pro › Plugin not working

Viewing 4 posts - 1 through 4 (of 4 total)
  • Libby Gorman
    (Private)  August 13, 2020 at 1:11 pm #255951

    Hello,

    For some reason, when I click anywhere in the plugin back-end it is not responding. Could it have something to do with the new wordpress update? A few days ago the plugin was working fine but now I can’t edit any filter fields or click any tabs in the search field settings. No matter where I click, the screen stays as it is. Please help!!

    Thank you

    Trevor Moderator
    (Private)  August 13, 2020 at 1:20 pm #255952

    I have not seen that on my test site, so it may be another plugin or your theme is having a problem. Can you try installing this plugin:

    https://wordpress.org/plugins/enable-jquery-migrate-helper/

    This will add back in to WordPress what was removed, but also, if it finds issues (that might have caused what you are seeing), it will give you a report and indicate where the problem may be.

    Libby Gorman
    (Private)  August 13, 2020 at 1:50 pm #255964

    Hi Trevor,

    Thanks for your quick reply. I refreshed my plugin updates page and updated a few plugins and that has seemed to fix the issue. I will keep the jquery migrate helper in mind next time I need to troubleshoot.

    Have a nice week

    Trevor Moderator
    (Private)  August 13, 2020 at 1:53 pm #255967

    Thanks for letting me know. I will close this thread for now.

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)

The topic ‘Plugin not working’ is closed to new replies.