Slow down my store and not working - Search & Filter Support

This topic has 10 replies, 2 voices, and was last updated 11 years ago by Ross.

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Anonymous
(Private) September 23, 2015 at 11:05 am #25531

Hi!

I have now updated to 2.0, but I do not get this to work. When Catche is finished then just the hole box are gone and nothing works. Before catche, I can see the box. In addition, it takes about 10-15 seconds before the page reacts after catche. This problem was not there before the update. I can inform you that I have about 30,000 post on the page.

Ross Moderator
(Private) September 23, 2015 at 11:14 am #25533

Hi there

Can you disable “auto count” – and can you also send me a link to the page?

Thanks

Anonymous
(Private) September 23, 2015 at 12:06 pm #25552

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Ross Moderator
(Private) September 23, 2015 at 12:11 pm #25557

Can you provide a link to a page with the Search Form on it?

I think 20,000 products may be too much to use autocount – depends on configuration we might be able to get away with it.

Thanks

Anonymous
(Private) September 23, 2015 at 12:21 pm #25560

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Ross Moderator
(Private) September 25, 2015 at 11:32 am #25860

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Anonymous
(Private) September 27, 2015 at 8:58 pm #25990

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Ross Moderator
(Private) September 28, 2015 at 11:33 am #26024

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Anonymous
(Private) September 28, 2015 at 11:47 am #26035

If you can work a little bit on that, it had been great. It looks like many things working too, but I dont use the normal category and have to use autocount on 2 taxonomi. Maybe you can take a look into my backoffice?

Anonymous
(Private) October 14, 2015 at 11:23 pm #27353

Hello.

Do you have some time to look at it?
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