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  • Anonymous
    (Private)  July 13, 2020 at 6:26 pm #252676

    Hello,
    i do not understand why, after some time, i see that if i do a serach on my form the focus of result not remain on the form under but it refresh the page.
    In the past it work properly and now (without do nothing) there is this strange situation.
    Can you help me ?

    Anonymous
    (Private)  July 13, 2020 at 6:30 pm #252678
    This reply has been marked as private.
    Trevor
    (Private)  July 14, 2020 at 9:52 am #252749

    How long has this site been live with these searches, and did you recently update Elementor Pro?

    The method of integration used by you on this site is old and may be the reason why it longer works as it did.

    Our new integration method, which does not use the filter_next_query or the scrip the old method used, but instead uses a new addon extension, is documented here (the extension download is at the top of the page):

    https://searchandfilter.com/documentation/3rd-party/elementor/

    Anonymous
    (Private)  July 14, 2020 at 10:32 am #252753

    Hello is from some weeks that’s on line and worked correctly.
    So now i’ve to install this extension on site?
    Actually i’ve tweo forms –> https://pasteboard.co/JhAJcQz.png and i’ve to remove one is correct?

    Anonymous
    (Private)  July 14, 2020 at 10:51 am #252759
    This reply has been marked as private.
    Trevor
    (Private)  July 14, 2020 at 4:56 pm #252798
    This reply has been marked as private.
    Anonymous
    (Private)  July 14, 2020 at 6:04 pm #252803

    Oh yes now it work but i’ve not done any action after to have installed plugin and configured it with correct query.

    May be that there was to wait some time afetr the changing applied?

    Thank You

    Trevor
    (Private)  July 14, 2020 at 7:24 pm #252809

    Probably some caching somewhere. Thanks for getting back to me. I will close this thread for now.

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