Forums › Forums › Search & Filter Pro › Settings not being saved AND no results being displayed

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Viewing 9 posts - 1 through 9 (of 9 total)
  • Anonymous
    (Private)  September 9, 2015 at 8:52 pm #24583

    Hi Ross,

    I am running into the issue of not being able to save any settings for any of my saved filters. I have recently cloned and copied over from our dev staging servers to the client’s server. I noticed that the filter was not working so looked into the settings. For some reason some of the settings did not carry over, for example, I tried to change the search template from search.php to search-news-events.php, but when I try to save it goes back to the default search.php. Also when I try to change “search for the following post types” I check the correct boxes, blog posts and a CPT of events. But when I save it does not take the new checked boxes.

    I have:

    Turned off all other plugins and tested, completely deleted the search and filter and search and filter pro folders and re-installed. I am running Search and filter 1.2.7 and Search and filter pro 1.4.3. This is the error that shows up when you see the list of forms:
    Notice: Undefined variable: defaults in /home/cwis71/public_html/wp-content/plugins/search-filter-pro/admin/class-search-filter-admin.php on line 207

    Got any idea why things aren’t saving? Please help!

    Also, getting another error for results not being displayed:

    http://graduateschooldev.colostate.edu/programs
    Notice: Undefined index: include_children in /home/cwis71/public_html/wp-content/plugins/search-filter-pro/public/includes/class-search-filter-setup-query.php on line 381

    Thanks!

    Noel

    Ross Moderator
    (Private)  September 10, 2015 at 9:11 am #24622

    Hey Noel

    A few of these PHP errors have been resolved in S&F 2.0 so hopefully thats a few ticks off your list.

    Actually, you cannot run S&F pro alongside S&F free – so can you try disabling S&F free?

    Thanks

    Anonymous
    (Private)  September 10, 2015 at 5:12 pm #24640

    Hi Ross! Thanks for getting back to me so quickly. Turning off S&F free did not change any of the errors. BTW when upgrading to PRO there was not anything to indicate that you had to delete FREE, but PRO and FREE was working on the staging server.

    I did not see 2.0, when I login and see “View Details and Downloads” it says search-filter-pro-1.4.3, how do I get 2.0?

    Thanks again for the help!

    Noel

    Anonymous
    (Private)  September 14, 2015 at 5:30 pm #24811

    Hi Ross,

    Just checking in on this reply. Let me know when you get a chance. Thanks!

    Noel

    Ross Moderator
    (Private)  September 15, 2015 at 7:45 pm #24903

    Hi Noel

    I’ve just sent you a copy – we’re still writing the docs for it but should be fully working.

    Thanks

    Anonymous
    (Private)  September 21, 2015 at 10:22 pm #25358

    Hi,

    I have exactly the same error after copying my website from dev environment to live, is it possible to receive the upgrade?

    Many thanks,

    Ross Moderator
    (Private)  September 23, 2015 at 8:38 pm #25630

    New version is out now, please open a new ticket if you still have issues.

    Thanks

    Anonymous
    (Private)  September 24, 2015 at 7:51 pm #25772

    Hi Ross,

    Thanks for the update. It looks like it is up and working for me now that I have made the update. I did have to delete one that still was throwing errors but managed to fix it by just creating a brand new filter replicating the same settings. I hope that helps, @pierrehubert.

    Ross Moderator
    (Private)  September 25, 2015 at 12:21 pm #25872

    Thanks for the update Noel.

    Best

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