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Forums › Forums › Search & Filter Pro › Posts not filtering correctly

Viewing 10 posts - 1 through 10 (of 17 total)
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  • Courtney Hobbs
    (Private)  May 20, 2020 at 5:20 pm #245165

    Hey, I have a page where I have defined the class and the filter as custom in the backend but when I choose a taxonomy to filter, the posts grey out for a second but when they reload they don’t filter they just stay the same?

    Just wondering what it is that i’ve done wrong here…

    Thanks

    Trevor Moderator
    (Private)  May 20, 2020 at 11:00 pm #245201

    Are you able to send me a live link/URL to your search page so I can take a look?

    Courtney Hobbs
    (Private)  May 21, 2020 at 9:25 am #245241
    This reply has been marked as private.
    Trevor Moderator
    (Private)  May 21, 2020 at 12:46 pm #245306

    You appear to have used an outdated integration method for Elementor Pro. You need our new extension and to follow this guide (the extension download button is at the top):

    https://searchandfilter.com/documentation/3rd-party/elementor/

    Courtney Hobbs
    (Private)  May 21, 2020 at 3:34 pm #245351
    This reply has been marked as private.
    Trevor Moderator
    (Private)  May 21, 2020 at 3:40 pm #245353
    This reply has been marked as private.
    Courtney Hobbs
    (Private)  May 21, 2020 at 4:18 pm #245355
    This reply has been marked as private.
    Trevor Moderator
    (Private)  May 22, 2020 at 10:08 am #245439
    This reply has been marked as private.
    Courtney Hobbs
    (Private)  May 22, 2020 at 12:48 pm #245480

    Hi

    I have upgraded the plugin and still no joy.
    I have looked at the other thread you sent me but it makes no sense since 90% of the replies are marked as private and it doesn’t seem to be talking about what I am trying to achieve?

    Thanks

    Trevor Moderator
    (Private)  May 22, 2020 at 1:07 pm #245496

    Sorry, wrong post. My bad. See this post:

    https://support.searchandfilter.com/forums/topic/killed-query-errors-in-log/#post-64826

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