Forums Forums Search & Filter Pro Error Resetting Search Results

Viewing 10 posts - 1 through 10 (of 20 total)
  • Anonymous
    #244587

    We are using shortcode to display results and have for years. Suddenly the results are displaying, you can click the options to sort, but when attempting to reset search with “All Classes” the results grey out, freeze and don’t load. Please help! https://spiritweaversgathering.com/sun-skillshare

    Trevor
    #244590

    I can see that the form is set to shortcode, but the results are actually from WPBakery Page Builder?

    Anonymous
    #244593

    Hi Trevor, thanks for your quick response. Yes, we are using shortcode within WPBakery Page Builder and it’s been that way for years. But now suddenly is an issue when resetting. I also realized we just this week duplicated the install for a subdomain so we now technically have two sites using the license. Are either of those causing the issue?

    Trevor
    #244602

    Neither should be an issue.

    What version of our plugin is it, and there does not appear to be a reset link in the form?

    Anonymous
    #244604

    (Just purchased a second license and the issue still exists. Also installed the WPBakery S&F plugin, but again, it was working for years– don’t necessarily want to change it up if we don’t have to as the formatting and everything is set. Thanks again!

    Anonymous
    #244607

    Ah ok thank you. Version is 2.5 and the reset link is supposed to be the top item, ALL CLASSES, that’s what it’s been and nothing there has been changed.

    Trevor
    #244614
    This reply has been marked as private.
    Anonymous
    #244621
    This reply has been marked as private.
    Trevor
    #244658

    Can you read this post, follow the advice, and see if this is the cause (assuming I haven’t previously asked you to do this)?

    https://support.searchandfilter.com/forums/topic/results-not-displaying-3/#post-222308

    Anonymous
    #244687

    Just did that for both sites and not seeing it resolved.

Viewing 10 posts - 1 through 10 (of 20 total)