Forums Forums Search & Filter Pro specific help, please?

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  • Anonymous
    #243198

    Hello. My name is Kevin Lofgren (k.lofgren@forteone.com) and I work for a company called FortéOne. Jessica Deming provided me with her login info so that I can explain our question. Here it is, and let me say how much I appreciate you looking into this. I can tell that you are one of the rare developers that actually tries to help! Thank you so much for that.

    We have put your plug-in on to this page: http://forteone.wpengine.com/insights/

    This is how we want it to work:

    #1 : If user selects item from any of the three drop-downs, it returns results for the most recent selection. If Situation is set to “Current Events,” it returns items tagged with “Current Events.” If I do NOT reset Situation, and I select “Distribution & Logistics” from Industry, it resets and returns items tagged with “Distribution & Logistics.” In other words, anytime the user selects a new item from any of the drop-down boxes, the most recent selection is the only one that matters. The problem is that sometimes (randomly) the other drop-downs do not reset and sometimes (randomly) they do. We’d like to figure out how to make it consistent.

    #2 : A) If the user types a term into the search bar, we would LIKE it to have an option for the user to either “Search Within the Results” or “Global Search.” It would be great if the user could put “COVID” into the search bar and select a checkbox for “search within existing results” or “new search.” B) BUT if that is not possible, our second option would be for it to be an OR as well. In that less preferred option, that would basically take the “global search” approach where it resets all results and returns the search term’s results for all items (not restricted by the drop-down selections).

    Thank you in advance for your help.

    If you don’t mind sending your response to me at k.lofgren@forteone.com, I would appreciate it. Of course, if you need to CC Jessica on that, it is totally fine. And if you can only respond to her directly, she will forward this to me.

    Thanks again.

    Kevin

    Trevor
    #243250

    I cannot reply to email addresses, so this reply will have to here here on the forum, and hopefully Jessica will forward to you Kevin.

    #2 This is not possible sorry. The second (alternative) MIGHT become possible in V3, which we plan to release next month (but that might flex a little), but is not possible right now.

    #1 Is a more straightforward to answer. The problem (and solution) is described in this post:

    https://support.searchandfilter.com/forums/topic/elementor-filter-not-working-showing-all-results/#post-221562

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