Not finding partial matches - Search & Filter Support

This topic has 13 replies, 2 voices, and was last updated 6 years, 3 months ago by Trevor.

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Anonymous
(Private) April 8, 2020 at 4:17 pm #239451

On this site, if you search for “9296”, you get a product that is doesn’t have 9296 at all in it.
https://empius.com/products/?_sf_s=9296

But, if you search for “00-9296”, you get the product that it should have returned above:
https://empius.com/products/?_sf_s=00-9296

I have relevanssi turned on and tried to get as open of settings as I can there, but no luck.

Interestingly, if I search for “9296” in the admin — it works just fine and shows the 00-9296 part number.

How can I get the website to work in the same way?

Trevor
(Private) April 8, 2020 at 6:00 pm #239455

On Keyword Matching in Relevanssi, what do you have this set to? I would have it set to Whole words for your case, I think.

Anonymous
(Private) April 8, 2020 at 6:02 pm #239457

Partial words. Why would whole words be better?

Anonymous
(Private) April 8, 2020 at 6:03 pm #239459

BTW, I changed it to Whole words, and it didn’t have any change.

I am just confused why the admin search works, but not the frontend.

Anonymous
(Private) April 8, 2020 at 6:04 pm #239461

Also, I unchecked using Revelanssi in search and filter settings, and now nothing at all comes back.

Trevor
(Private) April 8, 2020 at 6:06 pm #239463

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Anonymous
(Private) April 8, 2020 at 6:09 pm #239465

This reply has been marked as private.

Trevor
(Private) April 9, 2020 at 11:02 am #239523

Is this data term in the WooCommerce SKU field? Or a product title?

Anonymous
(Private) April 9, 2020 at 2:22 pm #239550

SKU

Anonymous
(Private) April 9, 2020 at 2:45 pm #239552

BTW, when using Relevanssi, does S&F use the Relevanssi index? Or, do I need to re-index inside S&F as well?
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