Forums › Forums › General › Please support to upgrade to 2.5.0

Viewing 4 posts - 1 through 4 (of 4 total)
  • Anonymous
    (Private)  April 7, 2020 at 2:14 pm #239302

    I have downloaded the plugin but I do not know how to proceed, normally I am used to automatic updates.
    Could you please guide me?
    thank you

    Trevor
    (Private)  April 7, 2020 at 2:33 pm #239305

    I wonder why the automatic upgrade does not work? What version is currently on your site, and is the licence activated on it? If it is, deactivate it, wait an hour, then reactivate, then wait an hour and see if the auto update will appear and work?

    Also check in your account to make sure that the correct site is activated at our end.

    If it is not activated, do the latter part of the above.

    Anonymous
    (Private)  April 8, 2020 at 7:30 pm #239477

    Hi Trevor,

    The version of Search & Filter Pro currently on my site is 2.4.6

    I have had for a while the message about updating and it says “Hay disponible una nueva versión de Search & Filter Pro. Ver los detalles de la versión 2.5.0. La actualización automática no está disponible para este plugin.”, that means “there is a new version of Search & Filter Pro available. See the details of version 2.5.0. The automatic update is not available for this plugin”.

    Now I go to Search & Filter >> License, as you suggested, and I realize that the License Key is blank. I apologize for not realizing this earlier.
    Ok then, I entered the license key, I activated it, and was able to automatically update the plugin

    Thank you and sorry for the inconvenience

    Kind regards,
    Lola

    Trevor
    (Private)  April 8, 2020 at 7:32 pm #239479

    Thanks for letting me know. I will close this thread for now.

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