Forums › Forums › Search & Filter Pro › Search does not work on mobile

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  • Anonymous
    (Private)  November 13, 2019 at 9:46 pm #226642

    I posted this on another thread but it appears my comment was deleted without even being addressed.

    This plugin works perfectly on desktop and not at all on mobile.

    I’m using it for a site that will be accessed almost exclusively on mobile.

    Testing here: http://getgreebook.com/main/search/

    Please advise.

    Anonymous
    (Private)  November 13, 2019 at 9:48 pm #226643

    Correction: http://getgreenbook.com/main/search/

    Trevor
    (Private)  November 14, 2019 at 3:00 pm #226703

    I can see this thread on your account?

    https://support.searchandfilter.com/forums/topic/search-not-working-in-mobile-2/

    I will close that and answer here in a short while.

    Trevor
    (Private)  November 14, 2019 at 3:04 pm #226709
    This reply has been marked as private.
    Trevor
    (Private)  November 14, 2019 at 3:05 pm #226711

    I can see an error, is the site http or https, as the form seems to have a https results URL?

    Anonymous
    (Private)  November 14, 2019 at 5:07 pm #226752

    We changed the categories and the listings were not reconnected yet when you went to examine.

    My apologies.

    That has since been resolved:

    http://getgreenbook.com/main/search/

    Anonymous
    (Private)  November 14, 2019 at 5:21 pm #226756

    UPDATE: I’ve republished the listings with the categories attached, rebuilt the cache, deleted the site cache AND cleared by browser cache.

    Still no results; not even on desktop now.

    It was working on desktop until I changed the categories and some of the tags.

    Please advise ASAP as this is a time sensitive project.

    Trevor
    (Private)  November 14, 2019 at 5:22 pm #226758
    This reply has been marked as private.
    Anonymous
    (Private)  November 14, 2019 at 5:29 pm #226760
    This reply has been marked as private.
    Trevor
    (Private)  November 14, 2019 at 5:36 pm #226762

    This will be the problem. Where you want ALL, Select None. So ‘Listing Locations’ Includes needs to be empty.

    https://www.screencast.com/t/IBfcv8jRS

    The IDs in the ‘Listing Categoires’ are all wrong (they don’t exist). But, I do see that there are 8 IDs, and 8 current choices, so this list again needs to be empty.

    In the ‘Listing Tags’ you have a of ID numbers, way more than there are actually choices.

    Try making all 3 Includes fields empty.

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