Forums › Forums › Search & Filter Pro › Search does not work on mobile

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  • Anonymous
    (Private)  November 13, 2019 at 9:48 pm #226643

    Correction: http://getgreenbook.com/main/search/

    Trevor
    (Private)  November 14, 2019 at 3:00 pm #226703

    I can see this thread on your account?

    https://support.searchandfilter.com/forums/topic/search-not-working-in-mobile-2/

    I will close that and answer here in a short while.

    Trevor
    (Private)  November 14, 2019 at 3:04 pm #226709
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    Trevor
    (Private)  November 14, 2019 at 3:05 pm #226711

    I can see an error, is the site http or https, as the form seems to have a https results URL?

    Anonymous
    (Private)  November 14, 2019 at 5:07 pm #226752

    We changed the categories and the listings were not reconnected yet when you went to examine.

    My apologies.

    That has since been resolved:

    http://getgreenbook.com/main/search/

    Anonymous
    (Private)  November 14, 2019 at 5:21 pm #226756

    UPDATE: I’ve republished the listings with the categories attached, rebuilt the cache, deleted the site cache AND cleared by browser cache.

    Still no results; not even on desktop now.

    It was working on desktop until I changed the categories and some of the tags.

    Please advise ASAP as this is a time sensitive project.

    Trevor
    (Private)  November 14, 2019 at 5:22 pm #226758
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    Anonymous
    (Private)  November 14, 2019 at 5:29 pm #226760
    This reply has been marked as private.
    Trevor
    (Private)  November 14, 2019 at 5:36 pm #226762

    This will be the problem. Where you want ALL, Select None. So ‘Listing Locations’ Includes needs to be empty.

    https://www.screencast.com/t/IBfcv8jRS

    The IDs in the ‘Listing Categoires’ are all wrong (they don’t exist). But, I do see that there are 8 IDs, and 8 current choices, so this list again needs to be empty.

    In the ‘Listing Tags’ you have a of ID numbers, way more than there are actually choices.

    Try making all 3 Includes fields empty.

    Anonymous
    (Private)  November 14, 2019 at 6:29 pm #226774

    That worked perfectly, thank you.

    So now we’re back to the original issue: The search works on desktop but not at all on mobile.

    And the drop downs all say “0 items” when there are none.

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