Forums › Forums › Search & Filter Pro › Enable Auto Count

Viewing 8 posts - 1 through 8 (of 8 total)
  • Anonymous
    (Private)  October 30, 2019 at 11:39 am #225093

    Hi there

    I seem to be getting some unexpected results when activating/deactivating the “Enable Auto Count” feature and wonder if you can please clarify as follows –

    What I want to achieve – get rid of the counts ie. numbers shown after each option but still calculate which options to hide in my tag, category, taxonomy & post meta (choice) fields eg. if user selects UK as the country, they should only see UK cities in the city field.

    When I disable the auto-count, the counts for the category field still show up, whereas the counts disappear for other fields and they aren’t updated depending on the user choice. Clicking “clear the search” seems to stop working too.

    Am I missing something?

    Trevor
    (Private)  October 30, 2019 at 1:47 pm #225095

    I am not sure what is causing what you are seeing, but, in the General settings tab of the form:

    Set Auto Count (both settings) to ON

    And then in the Form UI:

    In each field set Hide Empty to ON

    You do not need to show the count in each field for this to work.

    It may be that something else is wrong.

    Are you able to send me a live link/URL to your search page so I can take a look?

    Anonymous
    (Private)  October 30, 2019 at 2:01 pm #225103

    Thank you for getting back to me.

    Above is exactly how I had the settings before but how do I stop the counts from being shown in each field? I assumed that’s what the Auto Count setting was for which is why I switched it off…

    Unfortunately it’s currently only on a dev site on my local machine but will try to upload an example if I’m still stuck…

    Trevor
    (Private)  October 30, 2019 at 2:07 pm #225109

    This is the setting to remove the counts (you will have this ON, it needs to be OFF):

    https://www.screencast.com/t/bE8suFj6

    Anonymous
    (Private)  October 30, 2019 at 3:59 pm #225148

    Aah thank you! I was so focused on the Auto Count option that I’d completely missed that…

    Trevor
    (Private)  October 30, 2019 at 4:07 pm #225154

    Is this issue now resolved?

    Anonymous
    (Private)  October 30, 2019 at 4:12 pm #225160

    Yes thank you. Please feel free to go ahead and mark this issue as resolved.

    Trevor
    (Private)  October 30, 2019 at 4:18 pm #225162

    Thanks for letting me know. I will close this thread for now.

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)