Forums › Forums › Search & Filter Pro › Display issue

Viewing 10 posts - 1 through 10 (of 26 total)
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  • Anonymous
    (Private)  July 24, 2019 at 8:38 am #217091

    Sorry, I added this to the previous call but I think you closed it at the same time!

    The refreshing is working but it doesn’t display the results correctly. The image is replaced by a black box and the audio player is missing.

    If I do a manual refresh it works as expected.

    Thanks again

    Trevor
    (Private)  July 24, 2019 at 1:45 pm #217106

    That is likely to be that the plugin or theme functionality that adds these to the posts on page reload will be JavaScript, and that needs to be run again when our Ajax triggers. Is the results grid made by a plugin or the theme?

    Anonymous
    (Private)  July 25, 2019 at 1:43 pm #217204

    Hi,

    The grid is displayed using a shortcode that comes with easy digital downloads.

    So on my page I have –

    [searchandfilter id=”1836″ action=”prep_query”]
    [downloads number=”42″ columns=”3″]

    Thanks
    Mark

    Trevor
    (Private)  July 25, 2019 at 1:51 pm #217206

    Are the videos inside each download description then?

    Anonymous
    (Private)  July 25, 2019 at 1:54 pm #217208

    Hi,

    They aren’t videos. There is just an audio player under an image for each product. (https://tobykay.com/markh/)

    Thanks

    Trevor
    (Private)  July 25, 2019 at 1:56 pm #217210

    The image is the featured image?

    How is the audio player placed there?

    Anonymous
    (Private)  July 25, 2019 at 2:12 pm #217212

    Hi,

    Yes it’s the featured image. The audio is specified within the product. It came bundled with the theme but I believe it’s this player – https://plyr.io/#audio

    Trevor
    (Private)  July 25, 2019 at 2:43 pm #217214

    You may need to ask the theme author how to re-trigger the player then. It would go into the commented line in this code:

    <script>(function ( $ ) {
  "use strict";
  $(document).on("sf:ajaxfinish", ".searchandfilter", function(){
// so load your audio player script here again
  });
}(jQuery));</script>
    Anonymous
    (Private)  July 25, 2019 at 2:52 pm #217216

    Thank you. Before I do this, I removed the audio player from one product (a song called ukulele hipsters)
    If I then do a search that only returns that track I still see the issue. i.e. the featured image doesn’t display.
    Do you still think the audio player is the issue?

    Thanks

    Trevor
    (Private)  July 25, 2019 at 2:56 pm #217218

    Do you have a lazyload image option, plugin or plugin with it as an option (like jetpack)? If so, try turning that off.

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