Forums Forums Search & Filter Pro query showing blank results; results apparently showing, but showing as blank

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  • Anonymous
    #214529

    We’re not sure when this was last working properly, but we just noticed our Search & Filter Pro setup on https://abodecommunities.org/services/property-management/properties has stopped showing results for category queries. It seems to be pulling the results — it shows the the borders I have in the css for each result — and if I reload the page, the query results actually show. But on first ajax load — when I just select the category from the pulldown — I just get the lines / blank results (see https://screencast.com/t/lierpFp6woc ) . Are you familiar with this issue? I tried deactivating all other plugins, deactivating/reactivating S&FP but not luck. I did customize something, as I recall, but that was several years ago, when I first set this up. Thanks and lmk if you have any questions.

    Trevor
    #214546
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    Anonymous
    #214578
    This reply has been marked as private.
    Trevor
    #214684

    I have had a look and our plugin is correctly using the results.php file in the child theme search-results sub-folder.

    This is the line that seems to be failing:

    https://www.screencast.com/t/ZB7T2DyHz7zR

    The paragraph tags are appearing, the but the_content() function seems not to be fetching any content. It may be theme that is doing this. Has Enfold been updated recently?

    Looking at the Avia Framework, on which Enfold is based, they seem to use this code:

    get_the_content(__('Read more','avia_framework') instead of the_content()

    Anonymous
    #214819

    Thanks so much for checking, and for the prompt reply. I tried that string, along with several other variations I pulled from the loop-index.php file in enfold, but I couldn’t get anything or those to work at all. With those, I would just get the lines every time. With just the_content();, at least I get the results on the first load, and if I refresh on a query. Any other clues for me — anything else I can try? Thanks again.

    Trevor
    #214879
    This reply has been marked as private.
    Anonymous
    #214923

    Thanks so much for your follow-through. Yes, disabling Ajax works — sorry, I should’ve tested that to begin with — so, I’m giving my client the option of whether or not they want to keep troubleshooting to get Ajax working again. I’ll get back to you if they want to go that route and I still need your help. Thanks again!

Viewing 7 posts - 1 through 7 (of 7 total)