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Forums › Forums › Search & Filter Pro › Licence key does not activate

  • This topic has 14 replies, 2 voices, and was last updated 9 years ago by Ross.
Viewing 10 posts - 1 through 10 (of 15 total)
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  • Gerardo Verduzco
    (Private)  June 24, 2015 at 9:56 pm #20214

    Hello I purchased the Search and Filter Pro plug in a while ago, I´m trying to resolve some troubleshoots by updating my current version, but the update won´t appear, I read that I spould try activatind my licence key but as as submit it, it does not appear to be doing anything…

    could you help me out with this?

    best regards

    Ross Moderator
    (Private)  June 25, 2015 at 2:05 am #20224

    Hey Gerardo

    It sounds like you might have activated the license on your dev site, and then moved to you live site?

    It would show as active, as that was what was saved in the DB before going live, although your license is likely tied to your old domain.

    To manage this yourself and dereigster your inactive site, head to Your Account -> view licenses -> manage sites

    I hope this helps.

    Thanks

    Gerardo Verduzco
    (Private)  June 25, 2015 at 10:40 pm #20312
    This reply has been marked as private.
    Gerardo Verduzco
    (Private)  June 25, 2015 at 10:43 pm #20313

    One more question how can we order the search results so they appear from ascending to descending order,

    best regards

    Ross Moderator
    (Private)  June 29, 2015 at 2:17 am #20391
    This reply has been marked as private.
    Gerardo Verduzco
    (Private)  June 29, 2015 at 6:02 pm #20433

    Hello Ross thanks for your answer,

    I found what you mentioned “post” tab, an created a sort options field and it works fine, but is there a way to set it as the default search option? because right now it only works if we select it mannually

    order

    order2

    thanks and best regards

    Gerardo Verduzco
    (Private)  June 29, 2015 at 11:26 pm #20473
    This reply has been marked as private.
    Ross Moderator
    (Private)  July 1, 2015 at 1:47 pm #20556
    This reply has been marked as private.
    Gerardo Verduzco
    (Private)  July 6, 2015 at 7:28 pm #20836

    Hello Ross, I successfully installed the new update 1.4.3, but I have a concern, in the previous version I was able to select the option to search by parent products and variable, I dont know if you deleted this feauture because I am not able to find it.

    I attach an image of what I´m saying…

    variations

    could you please help me out?

    best regards

    Ross Moderator
    (Private)  July 7, 2015 at 5:15 pm #20931

    Hi Gerardo

    It is in the “general” tab – “settings” has become “settings & defaults” – nothing has been deleted.

    Thanks

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