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Update issues

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Viewing 3 posts – 1 through 3 (of 3 total)
  • Anonymous
    (Private)  November 14, 2018 at 12:59 pm #193646

    Hello,

    I’ve got Search & Filter Pro 2.4.3 on a website with a valid license, however, when I try to update using in wp-admin it says: “Update Failed: Download failed. Unauthorized”. I then logged in here and had a look on the license details and can see that the wrong URL is set as “site URL”.

    Is it possible to change the site URL? The one being used looks like the URL that was used before the DNS was changed. Thanks.

    Trevor
    (Private)  November 14, 2018 at 1:35 pm #193649

    You should be able to deactivate the site from your account on our site. Wait for about 30 minutes, then activate the new site, wait again, then try the update.

    Anonymous
    (Private)  November 14, 2018 at 2:51 pm #193655

    That solved it, thanks!

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