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Forums › Forums › General › Update Failed: Download failed. Unauthorized

Viewing 5 posts - 1 through 5 (of 5 total)
  • Tom Raffe
    (Private)  October 15, 2018 at 1:26 pm #190968

    I had an initial license which worked well, but my license lapsed and it stopped updating.

    I have now renewed my license (noticed the license number stayed the same) but it still does not update when I go to Plugins > Update. I get the error message “Update Failed: Download failed. Unauthorized”

    When I go to Settings > License it says the license is Active.

    Trevor Moderator
    (Private)  October 15, 2018 at 1:49 pm #190974
    This reply has been marked as private.
    Tom Raffe
    (Private)  October 15, 2018 at 1:51 pm #190976
    This reply has been marked as private.
    Trevor Moderator
    (Private)  October 15, 2018 at 3:02 pm #190982

    Hi Tom

    This post would then apply:

    https://support.searchandfilter.com/forums/topic/search-broken-cant-seem-to-download-new-version/#post-184835

    Tom Raffe
    (Private)  October 15, 2018 at 4:34 pm #191010

    Thanks! Worked well.

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