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  • Anonymous
    (Private)  May 7, 2015 at 9:34 pm #16958

    Hi!

    I received an email saying license will expire, and I follow the link to your site, and even logged in to my account but I do not see how to pay to renew? Can you explain? I want to transfer this account to the customer anyway so he can pay each year, but he probably doesn’t have PayPal, are you PayPal only?

    Thanks!
    Inegreen

    Ross Moderator
    (Private)  May 7, 2015 at 10:09 pm #16964

    When you click the link you should be on the checkout page? Simply enter you license code and update, then you will see the new price with discount, and then you should just be able to purchase to renew.

    We only accept paypal but in the next couple of months we will be adding another payment gateway to our site 🙂

    Thanks

    Anonymous
    (Private)  May 7, 2015 at 10:17 pm #16970

    Hi Thanks for the fast response,

    I see the purchase link now, but do I click on “Save Cart” or “click to renew an existing license.”

    Ross Moderator
    (Private)  May 7, 2015 at 10:19 pm #16972

    “click to renew existing license” – then enter you existing license key 🙂

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