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License not working

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Viewing 3 posts – 1 through 3 (of 3 total)
  • Anonymous
    (Private)  January 29, 2018 at 10:34 pm #155856

    I tried to activate my License but your admin is saying I’m over my limit and to delete a site. However, I have yet to activate a site. Let me know how I can resolve.

    Trevor
    (Private)  January 30, 2018 at 5:52 am #155893

    If you go here:

    https://www.designsandcode.com/account/

    and click View Licenses, then Manage Sites, what is showing there (I cannot see you private account details)?

    It should show the sites currently activated and give a link to deactivate them. Note that it can take 15 minutes or so to action your request and for the changes to show in your account.

    Anonymous
    (Private)  January 30, 2018 at 6:12 am #155908

    Thanks! It may have been the 15 minute delay that threw me off. I can see the license activated now.

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