Forums › Forums › Search & Filter Pro › Can't select Attributes when building the filter

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  • Anonymous
    (Private)  April 9, 2015 at 10:47 am #14751

    Hi,

    We deleted the whole product catalog in woocommerce including everything. After rebuilding it we were about to update our filter in backend to connect the attributes once more. But we can not select any attributes now. We also tried to create a new filter but the same thing there, no possibility to select any attributes. What can be the cause of this? Is the attribute not correct created in the first place or do we do wrong when trying to select the attributes? We are frustrated, please help!

    Many thanks
    Henrik

    Ross Moderator
    (Private)  April 9, 2015 at 12:11 pm #14752

    Hi Henrik

    Do you mean the attributes are not longer visible in S&F admin?

    Did you used to normally add a taxonomy field and set this to attributes?

    Thanks

    Anonymous
    (Private)  April 9, 2015 at 12:31 pm #14763

    Hi Ross,

    yes exactly, they are not visible in s&f admin. And yes we add the Taxonomy. The attribute should be visible in the Taxonomy dropdown right?

    Thanks

    Ross Moderator
    (Private)  April 9, 2015 at 12:49 pm #14765

    Hi Henrik

    Yes this is true. I think woocommerce did an update recently which makes attributes “private” – which means the plugin cannot pick up on them.

    I noticed this before and added a fix in to version 2.0 (under development) – so I can’t supply this to you I’m afraid until the release is ready..

    However, I do recall recently another user on the forums mentioning that they they had to set the attributes from private to public so S&F (and other plugins) could see them.

    I would try to see if this is in option in WooCommerce or if there is a fix/hack out there for it?

    Thanks

    Anonymous
    (Private)  April 9, 2015 at 1:46 pm #14767

    Do you know what! I solved it my self. When you add or edit an attribute you can set following option: Enable Archives?. That needs to be checked. So now it shows in the s&f admin. Thanks for responding so quick.

    Thanks a lot

    Henrik

    Ross Moderator
    (Private)  April 9, 2015 at 3:08 pm #14783

    🙂

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