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Forums › Forums › Search & Filter Pro › Filter by some post meta shows no results

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  • Tomasz
    (Private)  November 22, 2017 at 12:52 pm #143206

    Hello,

    I’ve got an issue with Search & Filter PRO. Let me desrcibe the thing.

    1. Posts got a meta-key called “localisation” which got a value of a city where the job offer is.
    2. The Search and Filter Pro is using this meta-key to filter the posts.
    3. I’ve got some dead values – take a look at the city “Gdynia”, when you choose it from a dropdown – nothing is shown, when I changed the value in this post to “Gdyniaa” and pick the Gdyniaa from the dropdown – it works nicely. It also doesn’t work with the value GDYNIA, maybe because there is a letter-case conflict?

    Can you please help? I’m sure that there are currently posts with value “Gdynia” but when choosen – no results are shown.

    Thank you.

    Tomasz
    (Private)  November 22, 2017 at 12:55 pm #143207

    The website is http://www.lobohr.pl

    Tomasz
    (Private)  November 22, 2017 at 12:56 pm #143209

    Sorry also the filtering is in the middle of the homepage, the screen with the dropdown: http://prntscr.com/hdrb82

    Trevor Moderator
    (Private)  November 22, 2017 at 1:36 pm #143215

    Hi

    In the form setup, on the first (General) settings tab, can you make sure both Auto Count settings are ON, and in the field control for that field, can you make sure Show Count is on (for testing)?

    Tomasz
    (Private)  November 22, 2017 at 1:39 pm #143219

    Done.

    Hm that’s weird, the city disappeared. Any ideas? I’ll duplicate one post to create a fresh post with localisation “Gdynia”.

    Trevor Moderator
    (Private)  November 22, 2017 at 1:40 pm #143221

    Without Auto Count on, sometimes old values do show.

    Tomasz
    (Private)  November 22, 2017 at 1:42 pm #143223

    Yes, but the thing is, that I just created a new post with a localisation Gdynia and it’s not appearing at all. There are few other posts with this localisation but somehow, the plugin doesn’t show it in results.

    Trevor Moderator
    (Private)  November 22, 2017 at 1:59 pm #143234

    How many posts does you site have? What happens if you press the Rebuild Cache button, and how long does it take?

    Tomasz
    (Private)  November 22, 2017 at 2:10 pm #143246

    Currently there is 603 posts.

    Previously when I pressed Rebuild Cache button it took like 5sec and everything was done.

    Now it actually was rebuilding the cache and it took like 2minutes but still the first newest post got localisation Gdynia but it’s not visible when filtered.

    Also just FYI there are no conditions in the Post Meta tab.

    Tomasz
    (Private)  November 22, 2017 at 2:11 pm #143248

    Also I don’t know why but the localisation Gdańsk is duplicated ?

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