Forums › Forums › Search & Filter Pro › Upgrade Return Policy?

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  • Anonymous
    (Private)  October 27, 2017 at 3:26 am #138839

    Hi,

    I’m experiencing some issues and have a developer license that stopped receiving updates a while ago.

    If I upgrade and my problems are not solved can I get a refund?

    I love your plugin but it seems a bit of a gamble and if I know I can get a refund if I’m unable to fix my issue it’s an easy decision.

    Thanks for your work!
    -James Day

    Trevor
    (Private)  October 27, 2017 at 10:19 am #138886

    Hi James, welcome back. Much has happened with the plugin since you were last able to download a copy. Perhaps you could detail the issues you face?

    Anonymous
    (Private)  October 27, 2017 at 7:17 pm #138965

    I’m using woocommerce with thesis and can’t get the shop page to display any search results. From any page the search form is on it takes you to just the regular shop page and doesn’t display any results.

    Thanks,
    -James

    Trevor
    (Private)  October 27, 2017 at 7:41 pm #138967

    I would need to see the problem, and in turn that wold mean you would need to renew the license.

    Anonymous
    (Private)  October 28, 2017 at 6:50 pm #139044

    Ok I will probably do that I love your product. Is there a return policy on upgrade renewals? It would make my decision process easier and faster if it is.

    Trevor
    (Private)  October 28, 2017 at 7:06 pm #139047
    This reply has been marked as private.
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