Forums › Forums › Search & Filter Pro › filtering not working

Viewing 8 posts - 1 through 8 (of 8 total)
  • Anonymous
    (Private)  March 18, 2015 at 9:36 am #13628

    Hi,
    I have purchased your search and filter pro.
    I m trying to filter post articles by using to dropdown menus. 1. Category 2. TAG
    Therfore on each posts I applied different categorys and tags.
    After adding the shortcode on the page and tried to filter by hitting the submit button,
    all the posts are displaying on the page. It is not filtering what I would like search.
    Could you please help to clarify.
    thank you
    http://kennethlynn.com/lynn/en/store-locator/

    Ross Moderator
    (Private)  March 18, 2015 at 9:24 pm #13649

    Hi there please see the docs – http://www.designsandcode.com/wordpress-plugins/search-filter-pro/docs/display-results/

    If you are using archive method there is also some notes here:

    http://www.designsandcode.com/wordpress-plugins/search-filter-pro/faqs/#h-bad-template

    Thanks

    Anonymous
    (Private)  March 20, 2015 at 3:51 am #13736

    Hi there,

    I have tried both method what you have suggested. However it still does not work filtering.
    for example I add a new post by specifying with a category named “A” and tag “B”.
    When I would like to have only above post to show up. All the other catagory and tag “C” “D” “E” shows up together. I mean all the post shows up.
    Can you please help

    Ross Moderator
    (Private)  March 20, 2015 at 12:11 pm #13740

    Hey again

    There seems to be a problem – you have an error coming in your JavaScript console:

    Uncaught TypeError: undefined is not a function | custom_js.php?ver=4.1.1:8

    Which is preventing S&F from working properly.

    Thanks

    Anonymous
    (Private)  March 23, 2015 at 3:08 am #13822

    Hi,
    do you perhaps an idea why this error occurs and help us to figure this out.
    Does it mean that I can not use this search and filter plugin on my site?

    Ross Moderator
    (Private)  March 23, 2015 at 7:46 am #13827

    It means there is a problem with your theme or another plugin, which is breaking your JavaScript (something is badly coded, or a bug has been overlooked) – once you fix this error S&F or any other plugin that uses JavaScript will work correctly again.

    The file the problem is in is: http://kennethlynn.com/lynn/en/wp-content/themes/bridge/js/custom_js.php?ver=4.1.1 – take a look at the code – it actually looks like this may be an area to enter custom JS code in your theme, which it seems you may have done so but it has errors.

    Once you fix this we can take a look at the plugin again.

    Thanks

    Anonymous
    (Private)  March 26, 2015 at 3:39 am #14039

    Hi,
    we have looked in that code but functionally we need that code on our web.
    Would be there any other way to make it run without touching that codes.
    thanks in advance

    Ross Moderator
    (Private)  March 26, 2015 at 11:53 am #14051

    Hi again

    Normally I would say no – you must fix problems with your site in order to get it working, however I just checked that page and is seems there is no more JS error?

    If this has been fixed then S&F should start working.

    If you can create a test page with S&F on and I’ll take a look if you’re still having problems.

    Thanks

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