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Forums › Forums › Search & Filter Pro › Plugin failed to update

Viewing 2 posts - 1 through 2 (of 2 total)
  • Stephanie Bonnet
    (Private)  September 1, 2017 at 2:25 pm #128767

    Hi

    I am unable to update to 2.2.0. I saw in the forum that there is a way to do it via FTP but that a file needs to be sent to me first?

    Can you send it to me or let me know if there is another way to do the upgrade?

    Thanks

    Trevor Moderator
    (Private)  September 1, 2017 at 2:34 pm #128770

    TO UPDATE MANUALLY:

    Download v2.3.4 from your account area. Then,

    1) Deactivate S&F Pro in WP Admin Plugins page (do NOT delete the plugin from within WP Admin Plugins page; otherwise you will lose your search form)
    2) Via FTP (or cPanel file manager if you have it), delete search-filter-pro folder from the wp-content\plugins folder on your server. If you wish to keep the folder, just in case, do NOT rename it, instead move it UP a folder into the wp-content folder.
    3) Unzip the file that you have downloaded (if you are using cPanel File manager, you can upload the zip file and then extract it in the plugins folder).
    4) Upload the search-filter-pro folder to the wp-content\plugins folder on your server.
    5) Activate Search & Filter Pro in WP Admin Plugins page.

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