Forums › Forums › Search & Filter Pro › Upgraded and now No Results

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  • Anonymous
    (Private)  June 9, 2017 at 7:45 am #114097

    I was using a free version of Search and Filter and was having success, however upgraded to Pro and my filters are no longer showing results.

    I am using the Shortcode Display Results method which works fine but as soon as I select a filter toggle option it always shows ‘No Results’. It didn’t previously.

    I’m using mostly Advanced Custom Fields to feed the information through. I enabled Auto Count and it shows that none of my Taxonomies or Post Meta Data is filtering through (http://northharbour-newbrand.portfolio.com.au/property-now-selling/house-land-packages). What is the solution for this?

    Trevor
    (Private)  June 9, 2017 at 8:35 am #114100
    This reply has been marked as private.
    Anonymous
    (Private)  June 10, 2017 at 12:38 pm #114276
    This reply has been marked as private.
    Anonymous
    (Private)  June 12, 2017 at 8:46 am #114360

    I have reinstalled and deleted and started a new Search Form and have seen some results, but am still having trouble with a couple of them which is making me wonder if it has been configured incorrectly? Builders is working fine, 3 & 4 bedrooms is fine (but 5 isn’t filtering), price is fine but bathrooms don’t filter at all.

    Trevor
    (Private)  June 12, 2017 at 10:26 am #114421

    I think it is because the meta key name is wrong for how_many_bathrooms.

    If you scroll down the meta key list, you will see it also appears without the preceding underscore.

    Anonymous
    (Private)  June 13, 2017 at 6:51 am #114655

    Oh, I see. I have changed it to the correct meta key name.

    It is still however not finding results for 3 bathrooms or 5 bedrooms (they’re both from the same one post entry – not sure if it’s something to do with that one post but seems okay to me).

    Trevor
    (Private)  June 13, 2017 at 8:09 am #114657

    I have enabled Auto Count, which should normally be ON, and rebuilt the cache. The how_many_bathrooms field IS finding both 2 and 3

    how_many_bedrooms is finding 3, 4 and 5

    Which is the missing post?

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Viewing 7 posts - 1 through 7 (of 7 total)