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Forums › Forums › Search & Filter Pro › Search & Filter Display Duplicates 1 Entry

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  • Lisa Caras
    (Private)  May 19, 2017 at 10:32 pm #110060

    On this page, https://demisto.staging.wpengine.com/partners/

    we are using Search & FIlter Pro to display a list of partners. When the page loads, one of the partners ProtectWise, always appears twice. I’ve inspected the source code and both have the same Post ID. Ive also looked into the database to verify that there is only 1 post. If I set any of the filters, then it appears only once and in the appropriate categories. I have upgraded the plugin to the latest version.

    Can you suggest anything else to troubelshoot this problem?

    Trevor Moderator
    (Private)  May 22, 2017 at 2:35 pm #110372
    This reply has been marked as private.
    Lisa Caras
    (Private)  May 24, 2017 at 11:58 pm #111117
    This reply has been marked as private.
    Trevor Moderator
    (Private)  May 25, 2017 at 12:23 pm #111211
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    Ross Moderator
    (Private)  May 25, 2017 at 10:35 pm #111375
    This reply has been marked as private.
    Ross Moderator
    (Private)  May 26, 2017 at 6:05 pm #111509
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    Lisa Caras
    (Private)  May 26, 2017 at 6:12 pm #111517
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    Trevor Moderator
    (Private)  May 30, 2017 at 9:23 am #111897

    Hi Lisa

    Apologies for the delay in responding. Your last reply arrived after we closed our support for the weekend (our normal support hours are Monday – Friday 10am – 5pm GMT) and Monday was a national holiday in the UK.

    I am running through the threads early to see what might be needed. I took a quick look at your list of installed plugins and see that Post Types Order is installed. Try deactivating this, as it modifies the order of posts.

    Lisa Caras
    (Private)  May 30, 2017 at 1:52 pm #111997
    This reply has been marked as private.
    Trevor Moderator
    (Private)  May 30, 2017 at 1:56 pm #112001
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